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Payment Policy

Last updated: August 2026

At Luly & Dee, we prioritise your security, convenience, and a smooth, transparent checkout experience. We offer the following secure payment methods, compliant with all applicable regulations.

1. Credit / Debit Card

We accept major credit and debit cards, including Visa, Mastercard, Maestro, and American Express.

All card payments are processed via encrypted, secure connections to protect your personal data.

How it works:

  1. Select "Credit/Debit Card" at checkout.

  2. Enter your card number, expiry date, and security code (CVV).

  3. Confirm your purchase. Once your payment is approved, you will receive an automated order confirmation email.

2. Shop Pay

Shop Pay provides an accelerated checkout experience with securely stored shipping and billing information. If you have used Shop Pay on other stores, your details will be pre-filled. In some cases, Shop Pay may also offer installment payment options where eligible.

How it works:

  1. Select "Shop Pay" at checkout.

  2. Log in using your Shop Pay account or mobile phone number.

  3. Confirm your purchase to receive instant payment confirmation.

Security and Data Protection

We take the protection of your personal and financial information extremely seriously. All transactions on our site are secured with industry-standard SSL (Secure Sockets Layer) encryption and processed in line with strict security protocols to prevent unauthorized access.

Company Information

  • Store Name: Luly & Dee

  • Company Name: AxD Projects

  • Company Registration Number (KvK): 42037217

  • Customer Support Email: support@lulydee.com

  • Customer Support Phone: +44 7460022237

  • Business Address: Harm Koningstraat 40, 7742LT, Coevorden, Netherlands (Administrative address only – No package returns accepted at this location)